Privacy Policy

1.1. Internal Use

We use the information disclosed by you for internal purposes, such as improving our services and communication. We do not sell, exchange, or release your personal information to third parties without your consent, except as outlined in this policy.

1.2. Applicability

This policy applies to all information collected through our platforms, including services like chatbots, sales, marketing, logistics, P2P calling, P2P texting, tools, and payment gateways.

1.4. Non-Personal Information

2.1. Usage

We use cookies to collect information and improve our services. Cookies are small text files stored on your device that help us understand user preferences and behavior.

2.2. Types of Cookies

• Essential Cookies: Necessary for the basic functionalities of our services.

• Insight Cookies: Used to track user activities within our services to improve user experience.

• Marketing Cookies: Provided by third parties to collect and analyze information about visitors for marketing purposes.

2.3. User Control

You can choose to accept or decline cookies through your web browser settings. Please note that disabling cookies may affect the functionality of our services Engineering at Meta.

3.1. Third-Party Applications and Services

If you use third-party applications that interoperate with our services, those applications may access your data. We are not responsible for the policies and practices of third-party application providers. Please review their privacy policies to understand how they handle your data.

3.2. Business Transfers

In the event of a corporate sale, merger, reorganization, or similar event, your personal information may be part of the transferred assets. You acknowledge that such transfers may occur, and that any acquirer may continue to use your information as set forth in this policy.

3.3. Related Companies

We may share your personal information with entities affiliated with us for purposes consistent with this Privacy Policy.

3.4. Agents, Consultants, and Related Third Parties

We may employ other companies to perform certain business-related functions, such as mailing information, maintaining databases, and processing payments. These companies have access to personal information only as needed to perform their functions and are obligated to maintain the confidentiality of your information.

3.5. Legal Requirements

We may disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to comply with legal obligations, protect and defend our rights or property, prevent fraud, or protect the safety of our users or the public.

4.1. Data Protection

We implement security measures designed to protect your information from unauthorized access. Your account is protected by your password, and we urge you to take steps to keep your personal information safe by not disclosing your password and by logging out of your account after each use.

4.2. Data Storage

Your information is stored on secure servers and is encrypted using Secure Sockets Layer (SSL) technology. We retain your information for as long as your account is active or as needed to provide you services.

5.1. Retention

We retain your information for as long as your account is active or as necessary to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements.

5.2. Deletion Requests

You have the right to request the deletion of your personal data. To do so, please contact us at marketing@whatscom.io. We will respond to your request in accordance with applicable laws and regulations.

6.1. Access and Control

You have the right to access, correct, or delete your personal information. You can also object to or restrict certain processing of your data. To exercise these rights, please contact us at marketing@whatscom.io.

6.2. Marketing Communications

You have the right to opt out of receiving marketing communications from us. You can do so by following the unsubscribe link in our emails or by contacting us directly.